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Services for Individuals
The complex matter of guaranteed minimum pensions (GMPs) may appear to have assumed a great deal of importance in no time at all. But just like overnight successes in the entertainment business, it’s taken years to get to where we are now.
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Companies have traditionally run Capital Market Days (CMD) as a way for senior management to meet investors, in a slightly more relaxed approach, to talk about the broader direction of travel of the business in terms of strategy.
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Employee engagement and motivation is critical to business performance, and opportunities for colleagues to feel engaged with and supported by their employer has never been more crucial.
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Creating accessible services for customers is something that all businesses increasingly need to deliver to meet consumer needs, and a fundamental part of EQ’s (Equiniti’s) purpose, to care for every customer.
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There is no doubt that customer engagements have been more challenging recently as an influx of communications from anxious and vulnerable consumers coincided with huge operational upheaval as everyone began working from home.
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Knowing what won’t work is sometimes almost as useful as knowing what will, which is why the decades of experience older employees bring to the workplace make them “a source of competitive advantage”.
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