Iola Sanger of Freeman Grattan Holdings joins Jen Towers and Jonathan Britten of EQ Customer Resolutions to discuss the importance of truly understanding customer data and using those insights to make business process improvements.
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As the Death Notification Service reaches 250,000 notifications, we look at the difference this service has made to businesses and end-users.
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Welcome to our January bulletin of what's happening within the regulatory environment that impacts the share registration and employee share plans space.
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Stuart Simpson and Amanda Rochford from Equiniti discuss the complex issue of vulnerability and the importance of effective staff training.
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In December’s update we outline the key aspects of the integration of climate change within corporate governance, as well as the main COP26 conclusions.
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Discover how EQ client Mitchells & Butlers build shareholder and customer engagement through their shareholder perks programme.
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