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IFRS Sustainability Disclosure Standards - EQ
article Corporate Governance

IFRS Sustainability Disclosure Standards

18 September 2023

In light of the importance that topics such as climate change are gaining these days, we are not surprised by the fact that we are seeing more initiatives that support net zero and encourage companies and investors to take action against climate change.

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EQ IPO Review Q2 2023 800X600
article Capital Markets

The Trends That Shaped The Global IPO Market In Q2

14 September 2023

Five key trends that shaped activity in Q2, that are also likely to continue to dictate the direction of the market in the coming months.

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Introducing The EQ Net Zero Initiatives Report
article Responsible Business

Introducing The EQ Net Zero Initiatives Report

06 September 2023

The EQ Net Zero Initiatives report provides unique data about your corporate shareholders’ position on carbon ‘net zero’ or ‘climate change’ initiatives, giving essential insights for sustainability-focused organisations.

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Rail Aug23 71106532255 (2)
article Customer Engagement

Utilising Complaints Management: A Strategic Pathway for Savings in the Rail Industry

05 September 2023

We demonstrate the pivotal role of specialised complaints management systems in driving efficient complaint resolution processes and explore ways through which effective complaints management, translates into substantial long-term cost savings.

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Equiniti Higher Education Complaints & Feedback Management Landscape
article Customer Engagement

Transforming the Higher Education Complaints & Feedback Management Landscape

25 August 2023

The increasing number of complaints within the higher education sector has raised concerns about the overall quality of education and student experiences. EQ reviews how the introduction of a specialised complaints management system holds significant promise in addressing this issue.

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Consduty Aug23 78522603674 (3)
article Customer Engagement

The Role A Specialised Complaints Management System Can Play Under The New Consumer Duty

21 August 2023

The Consumer Duty adds an extra layer of responsibility to ensure fair treatment and transparency when dealing with consumers. EQ explores how using technology can help firms to effectively navigate these new regulatory requirements, while simultaneously enhancing customer satisfaction.

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