New draft stationery is provided to our clients at the dividend planning stage reflecting the required amends along with an additional explanatory document for shareholders that can be enclosed with the dividend mailing. Many of our clients to date have chosen to include the explanatory document in the dividend mailing, providing an extra level of comfort and explanation to the shareholders.
Behind the scenes our core technology platform was updated with the new tax rate parameters, something that was tested and implemented seamlessly with no degradation to the service that we deliver to our clients and their shareholders. Our Shareview site was also updated and electronic broadcast messages issued to shareholders who are signed up to receive e-communications.
As with all industry changes to legislation and regulation it is a result of careful planning, system enhancement and clear communication that this change has been implemented with minimal disruption to business as usual activity.
Steve Banfield, Industry Director